How to do an assessment
The questionnaire is a guide to drive, focus and target the collection of structured information for analysis.
The framework is focused not only on identifying problems or gaps in accountability but also on how these can be overcome. In order to devise possible actions leading towards reform, the assessment process needs to demonstrate a number of characteristics that allow a locally owned process to take place. More specifically, the framework is designed to be:
Service-specific, as it targets particular services and how democratic-accountability mechanisms perform in such services; Problem-based, as it requires the identification of particular problems at specific phases in the policy process, which are then subject to the assessment;
Action-oriented, as it seeks to lay the groundwork for improving accountability arrangements along the policy chain, thereby providing means of redress where providers fail in their obligations; and Inclusive, as it is open to integrate a variety of political actors and other stakeholders in the analysis of accountability in the delivery of public services.
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Getting prepared
- How to set the objectives of the assessment
- How to constitute the assessment team
- How to plan and budget
- Drop-down after click, or pop-up after click.
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Getting empowered
- How to constitute the Consultative Group
- How to assure influence
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Getting focused
- How to draw accountability relationships
- How to sharpen the focus on problems
- How to map the policy process
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Getting answers
- How to develop your own questionnaire
- How to collect information
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Getting findings
- How to analyze the assessment results
- How to capture findings and draw conclusions
- How to formulate recommendations
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Getting it right
- How to present findings and proposals
- How to validate findings and proposals
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Getting influence
- How to sharpen the communication strategy
- Launch
- Why and how to engage with the media in promoting accountability
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Implementing change
- How to Facilitate action-oriented dialogues
- Forging alliances
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